We are currently undergoing a large-scale round rescheduling project which will result in most residents across the district experiencing date changes to their refuse and recycling collections.
The implementation date of the new rounds is 27 February 2017.
It has been several years since the District Council has reviewed its collection rounds, and ongoing changes throughout the district over the past five years has resulted in another examination of the rounds being
required. One of the biggest changes has been the growth in housing and the future housing developments predicted for the next two years. Taking this into account- improved and effective collection rounds have been produced to balance the work load across
the work force as well as being more efficient in terms of time and fuel.
From the week commencing 6 February 2017, all households will be receiving an information pack containing a letter informing them of their new collection dates, as well as a Refuse and Recycling Guide. We are
still finalising a few of the collection rounds so I am unable to provide you with the new arrangements for your parishes/towns at the moment.
During this week the online bin calendar will also go live on the Council website- allowing residents to look up when their new collection days will be. The calendar can be viewed at
Further promotion includes posters that will be distributed in various locations throughout the district such as the leisure centres, libraries and customer service centres. Information signs will be installed
in car parks, and on our vehicles. All promotions direct residents to either the relevant website link or the call centre number. From 23 January 2017, the website will host a list of frequently asked questions to put the residents at ease until their new
collection dates are available.
Next week you will receive a pack from us which will include a promotional poster and the FAQ’s. Please feel free to present the posters in areas of interest such as doctor’s surgeries, village halls or community
centres. The aim is obviously to spread the message and reach as many residents as possible. I have also attached an electronic copy of these and if you are able to upload on to your website or social media site that would be greatly appreciated.
I would like to thank you for your assistance with this and if you would like more information please let me know
Waste Minimisation Officer
Huntingdonshire District Council
New Waste Collection Days
FREQUENTLY ASKED QUESTIONS
Why are we doing it?
It has been more than five years since Huntingdonshire District Council has reviewed its collection rounds, and since then a lot has changed within the district. The biggest change has been the growth in house building and the further housing growth anticipated in the next 2-3 years
By carefully analysing its current collections rounds the council has been able to work out more efficient and effective ways to collect residents’ refuse and recycling.
When will the changes be happening?
We will be making changes from 27 February 2017.
How will it affect me?
We are still working on the final routes. Once we know how the changes will affect an individual household the new collection days will be updated on our web calendar. In addition we will be writing to households letting them know about the changes.
Will my day of collection change?
It is likely that collection days may change for some or all of your bins.
Will my time of collection change?
We do not provide a time of collection for your bins as issues such as traffic jams, roadworks or breakdowns can affect our collection time. You should ensure your bins are out for collection by 6.30am. If you bin is not out for 6.30am and we miss it because we have collected at a different time from normal we will not return to collect it before your next scheduled collection day.
I have an assisted collection, will it affect me?
The assisted collection service will remain in place and continue as normal; however this may be collected on a different day but we will notify you if this is the case? Please ensure we can get access to your property to collect your bins on your new collection days.
What information will you be sending me?
In early February you will receive a pack with a letter detailing your new collection days and a Recycling and Refuse Guide which provides an up to list of what materials can be put into each bin.
What if the changes do not affect me – will I still receive a letter?
A letter will be sent to all households and our trade customers to provide up to date information on our services.
What should I do if I haven’t received a letter?
If you haven’t received a letter by 17 February 2017, then please contact us by email on firstname.lastname@example.org or by telephoning 01480 388640. Please make sure you give us your full name and address of your property and the types of receptacle you have.
When will you be updating your collection calendar?
As soon as the routes are finalised we will be updating our online collection calendar. The information should be available in early February. Your collection calendar is available at www.huntingdonshire.gov.uk/bins.
Where can I get more information?
Further information will be available on www.huntingdonshire.gov.uk/bins or by telephoning 01480 388640. Please do not call us before 6 February 2017 regarding changes to your day of collection as specific information on collection days will not be available until then.
Bank holiday collections
During Easter, May Bank Holiday, Spring Bank Holiday and the August Bank Holiday there will be no changes to your scheduled day of collection as our crews will be collecting on Banks Holidays.
HPS-1910 – Waste collection days are changing A4 Poster